How To Increase Patient Retention

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Today’s guest is Ajit Viswanathan. Ajit is the founder and CEO of Doctible, a healthcare technology company that provides software to help dental practices to retain their most loyal patients while keeping their calendar full. Prior to Doctible, he was part of the strategy and transformation team at Mitchell International, a software solution provider for the auto injury industry. He is very passionate about helping independent practices grow and thrive by leveraging technology. Ajit holds an MBA from the University of California, Los Angeles.

Here is what we talked about on the podcast:

• How to look at patient retention with equal importance as acquiring new patients
• How to gather patient insights and what to do with the data
• Importance of the online reputation and why it can no longer be ignored even if you are a referral based business

Resources:
Email: join@doctible.com
Website: Doctible

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